Privacy Policy

Privacy Policy for Serengeti Specialists

Effective Date: 20th Nov, 2024

At Serengeti Specialists, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.

1. Information We Collect

We may collect the following information:

Personal Information: Name, email address, phone number, and address when you fill out forms or book a safari.
Payment Information: Credit card details or other payment information through secure third-party platforms.
Travel Preferences: Details about your travel interests, group size, and special requests.
Website Usage Data: IP address, browser type, and activity collected via cookies to enhance your browsing experience.

2. How We Use Your Information

The information we collect is used to:

Process and confirm your bookings.
Personalize your safari experience.
Communicate with you regarding inquiries, updates, or promotions.
Improve our website, products, and customer service.
Comply with legal and regulatory requirements.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share information with:

Service Providers: Trusted partners who assist in fulfilling your travel arrangements (e.g., accommodations, guides, transport).
Legal Authorities: When required by law to comply with legal obligations or protect our rights.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather analytical data. By continuing to use our website, you agree to our use of cookies. You can adjust your browser settings to manage or block cookies.

5. Data Security

We implement robust security measures to protect your personal information. However, please note that no online platform can guarantee 100% security.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections or updates to your data.
Opt-out of marketing communications.
Request the deletion of your personal information, where applicable.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on this page with the revised date.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Email: info@serengeti-specialist.com
Phone: +255 674 596 247
Address: 54 Excel Onsea Road Moshono, 23118. Arusha, Tanzania

Your privacy is important to us, and we are committed to ensuring your data is handled responsibly.